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        Meet the Staff at Rick Hill Imports


        Click on one of the people below to find out more information.

        • Rick Hill - Dealer
          Dealer Principal
          423-224-2100


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        • Mike Fraysier - GSM
          BMW / Porsche General Sales Manager
          423-224-2112

          Mike Fraysier has been our General Manager for 11 years now, and began working for Don Hill Pontiac in 1984. His biggest motivation in life is his daughter, Leslie. Mike values honesty and fairness, and enjoys putting people in luxurious cars for the best deal possible. Mike believes at the end of the day, the most important asset to a business are the lifelong customers made through fair and honest deals.

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        • Scott Darnell - GSM
          Mercedes-Benz General Sales Manager
          423-224-2257

          Scott Darnell as been with RHI for over 22 years and serves as our Mercedes-Benz Sales Manager. Before coming to RHI, Scott worked as a Store Manager at K-Mart. Scott is a straight-forward person who thinks honesty is most important in life. He has been married for 29 years and has one son. Scott enjoys his profession because he likes interacting with all types of people, and he believes that treating people they would like to be treated is the key to keeping customers happy. Scott's passion outside of work is music, and sings in a trio and in his church choir.

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        • David Faust - SM
          BMW / Porsche Pre-Owned Sales Manager
          423-224-2123

          Dave Faust is our Pre-Owned Sales manager and has been with us for almost 15 years. Dave has had a life-long career with cars, working for Subaru, Ford, Chevrolet, and others. Dave appreciates straightforwardness and honesty. His biggest motivation is his faith and his family, his wife and daughter. Dave believes that creating customers for life is of utmost importance. Dave enjoys his job because of the many challenges a manager faces. He likes dealing with great people and a great product. Dave lives by golden rule, and treats everyone the way he would expect to be treated, with fairness honesty, and kindness. He serves in the Audio/Visual department at his church, Glen Alpine United Methodist.

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        • Brian Cook - SM
          Mercedes-Benz Pre-Owned Sales Manager
          423-224-2252

          Brian Cook started with RHI in 2016 and serves as our Mercedes-Benz Pre-Owned Manager.

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        • Amber Leslie - FM
          Finance Manager
          423-765-4521


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        • Gary Munt - DM
          Desk Manager
          423-224-2097


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        • Wayne Ram - SM
          BMW / Porsche Service Manager
          423-224-2246

          Wayne Ram has been the Service Manager at Rick Hill Imports for little over a year now. Born and raised in Australia, Wayne has been with Porsche his entire career and has enjoyed working with cars since he was young. Before settling in Tennessee, Wayne worked in several places including Naples Florida, San Francisco, Pasadena California, and even England. He spent a few years working with a Formula One racing team and actually began his career as a Porsche mechanic. Wayne spends his free time working on cars and motorcycles. Wayne is a highly motivated and loyal individual who is always looking to move forward and achieve more. Wayne strives to make a difference in everything he does, and strongly believes that servicing your car should be and can be a positive experience!

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        • Greg Durham - SM
          Mercedes-Benz Service Manager
          423-224-2251

          Greg Durham has been our Service manager since the store opened in 1984. He began working for Don Hill Pontiac 38 years ago and has worked for Don Hill enterprises nearly his whole life. Greg likes the challenge of being a Service manager because he can apply all of the knowledge he has gained in his experience. Greg enjoys helping people solve and overcome their car troubles as well as taking the time to explain to them why it happened. Greg is a true professional at all that he does. Greg's biggest motivation in life is his wife of 30 years, his two daughters, and two grandchildren. In his free time, Greg enjoys playing basketball regularly and owns a 2400HP racecar that he built himself.

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        • Lee Allen - PM
          Parts Manager
          423-224-2117


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        • Scott Tolbert - PM
          Mercedes-Benz Parts Manager
          (423) 224-2281


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        • Belvia Thomas - OM
          Office Manager
          423-224-2113

          Belvia Thomas has been the Office Manager and head accountant at RHI for over 18 years. Starting her career as a cashier at Brendalls Retail, she worked her way up to the head accountant and spent 19 years there. Belvia is a people-person who values her family, friends, and work more than anything. She loves getting to know customers and establishing relationships with them. She also deserves a raise, Rick.

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        • Matt Cohen
          BMW Genius
          423-224-2247


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        • Katie Flora
          BMW Genius
          423-224-2100


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        • Bill Woods
          Certified Sales Associate
          423-224-2256

          Bill has been with Mercedes-Benz of Kingsport since 2002. A graduate of Emory and Henry College (BA English/History) and the University of West Florida (MS Aeronautical Science); Bill loves representing the world's finest automobiles. Bill has owned 14 Mercedes-Benz automobiles and has been to the Mercedes factory in Germany six times. Bill spent six years in the US Navy as a carrier based fighter pilot and 20 years as a pilot for Eastern Airlines. Bill and his wife Ann have 4 daughters and 8 grandchildren.

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        • Jerry Godsey
          Certified Sales Associate
          423-224-2115

          Jerry Godsey has been a Certified Sales Professional at Rick Hill Porsche for over 16 years. He has an in-depth knowledge of Porsche history and is a notable authority on all Porsche Models. Jerry's biggest motivation in life is his 8-year old daughter, Molly.

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        • Don Womack
          Certified Sales Associate
          423-224-2255

          Don Womack has been a Sales Representative at RHI for 17 years. Don has worked in an array of fields including the coal business, scrap metal, realty, and medical supplies. He is a graduate of Emory and Henry, where he met his wife of 56 years. With her help, Don raised 3 children and has 4 grandsons. Don values honesty and fairness, and believes that dealing a car salesman should be a no-pressure experience. Don knows our products inside and out. He enjoys working on cars and golfing during his free time.

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        • Hunter Locke
          Certified Sales Associate
          423-224-2104

          Hunter Locke has been a Sales associate at RHI for since 2010. Hunter began working for his father, Mike Locke, from a young age at Hot Dog Hut until selling out in 2009, and later started his own landscaping company, growing his business throughout his time in college. Hunter came to RHI after leaving Sullivan County EMS in 2011. Hunter is an EMT- Advanced in the state of TN, and also is a Deputy County Coroner. He has volunteered for the Kingsport Lifesaving Crew since 2006 and works on the Advisory Board for the Salvation Army. Hunter is an ambitious salesman who values dignity, honesty, and respect. He enjoys getting on the customers level to be the most help from start to finish and to earn their trust. Hunter believes that hard work can achieve anything in life.

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        • Steve York
          Certified Sales Associate
          423-224-2105

          Steve York has been with BMW for 20 years, but joined RHI in 2014. Born and raised in Virginia, Steve served as a fireman for several years. After college, he went to Los Angeles to try to get into film/television, where he starred in a few commercials (although his dream was to star in western movies). Steve was always good at horseback riding. After 17 years in Los Angeles, he gave up acting to commit to High-end car sales, and has never looked back. He values his relationship with God, his family, and his country more than anything. Steve feels blessed to be in the position he is because he thoroughly enjoys exceeding customer expectations to give them a premium experience at a premium dealership.

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        • Buddy Babb
          Certified Sales Associate
          423-224-2253

          James "Buddy" Babb is one of our Mercedes Benz sales associates. He has been in this business for 40 years. Buddy has a wife, Julia, and a son, Shannon. Buddy strives every day to give people such a positive experience from the moment he meets them. He treats people the way he would like to be treated if he were the customer

          c525f336d9f3429385aa03f5ddfaeb78
        • Keith Justis
          Certified Sales Associate
          423-224-2205


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        • Shannon Hubbard
          Certified Sales Associate
          423-224-2100


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        • Chad Barrett
          Certified Sales Associate
          423-224-2106


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        • Lucas Lawson
          Certified Sales Associate
          423-224-2257


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        • Joe Gross
          Certified Sales Associate
          Office: 423-578-3048 or Text Me at 304-561-4957


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        • Stephanie Sword
          BDC Coordinator
          423-224-2245


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        • CJ Hill
          Internet Sales
          423-224-2261


          d7c0eb5448ea4521b3c8c74655d327bf
        • Colby Trent
          Internet Sales
          423-224-2261


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        • Jarrod Holloway
          Photographer


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        • Nicole Goins
          Warranty Administrator
          423-224-2109

          Nicole Goins has been our Warranty Administrator for 5 years. Her responsibilities include warranties, employee payroll, assigning loaner cars to customers, and aiding in the service department. Before joining the RHI family, Nicole spent 11 years working for Alley Dealerships. Her son, Holden, is her biggest motivator. She believes that honesty and integrity are the most important virtues to possess. Nicole is an integral part of our team who takes pride in her job and enjoys meeting the needs of people.

          f8bb227c419a4bde8fad7dfe3f384d57
        • Donna Williams
          Service Advisor
          423-224-2108

          Donna Williams has been a Service Advisor at RHI for 5 years. She has 18 years of Service experience. Donna lives in Virginia with her husband, Tommy, and has two daughters and four grandchildren who call her "Grandmomma." Donna values her Christian faith, her family, and her work more than anything. Donna has an aptitude for customer service, and takes pleasure in building trust through addressing customers' needs and problems they may have. She loves to take care of people.

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        • Jenny Gardner
          Service Advisor
          423-224-2266

          Jenny has been a Mercedes-Benz Service Advisor for 13 years with RHI. Before starting her career at RHI, Jenny worked at Wallace Nissan. Her biggest motivation in life is her daughter, Staley, and her husband of 25 years, Mark. She values her family more than anything. Jenny enjoys her job at RHI because she likes putting smiles on the faces of anyone who walks in the door.

          72cc8251693e4657b0bde649d70932f9
        • Jeff Wilson
          Service Advisor
          423-224-2110

          Jeff Wilson has been with RHI for 4 years now as a Service Advisor. Before RHI, Jeff worked for 18 years at GameStop and two years Grindstaff Auto Group. With the help of his wife Jackie, Jeff has raised two daughters. Jeff is a problem solver, and enjoys working with customers to address their issues. Jeff values honesty more than anything (in a market not known for that quality)

          9982a96d9aa1499da037d4f379ac1d4a
        • Susan Copas
          Service Advisor
          423-224-2268

          Susan Copas has been a Mercedes-Benz Service Advisor for one year. Before coming to RHI, Susan worked at Smoky Mountain Truck Center. Susan has one sister and a niece, however when she thinks of "family," she thinks about her Yorkie, Hope. Susan's values in life are honesty and fairness. She lives to serve others in any way she can. Susan enjoys her job because of the satisfaction she feels when she helps customers and makes them happy.

          7c295ee432614a9188a4403b9117b00c
        • Dean Hughes
          Service Advisor
          423-224-2118


          d4f1e998560148bd855c7237218e0bcd
        • Adam Horton
          Porsche Service Technician
          423-224-2120


          6bb99192b04f4f80902427b01745589e
        • Jeff Gilliam
          Mercedes-Benz Service Technician

          Jeff has been a Mercedes Benz technician for 33 years. He is a master certified shop foreman. Jeff is a team player with impeccable honesty and integrity. He enjoys his job. Over the years he has built many relationships with customers. The knowledge, experience, and training he has gained help give customers the confidence that they will be taken care of, and Jeff enjoys solving their problems.

          e431a37a259d46ed8ca6aa13c7f1c61e
        • Eddie Payne
          BMW Service Technician

          Eddie Payne has been a BMW technician since 1975, before RHI was established. Eddie left briefly to work for Makin Racing Team, then returned shortly after and has been with RHI since 1983. His biggest motivation in life is his family: his wife, two daughters, and granddaughter. Eddie strives to put the customer before himself. He believes that keeping customers pleased is the most important aspect of his job, and provides the best value for both the customer and the company. Eddie loves what he does, and has always done the best job he can possibly do.

          d6c220cfad5848beb6f2ce6f407fdf48
        • Bob Brock
          BMW Service Technician

          Bob Brock has been a BMW technician since 1976, before the establishing of RHI. Bob left shortly with RHI technician Eddie Payne to work with Makin Racing Group but returned when RHI opened in 1983. A highly skilled technician, Bob takes pride in doing a good job for his customers. He has a wife of 35 years, 2 daughters and 2 grandchildren. Bob is a talented carpenter, and likes wood working and fishing in his free time. Bob enjoys his job at RHI because of the family he has made working here for the last 40 years and because of the friends he has made through building relationships with customers.

          59cd517b50654846a37c08e5a49eaddc
        • Steve Wagner
          BMW Service Technician

          Steve Wagner is BMW technician and has been with RHI shortly before it was established in 1983. Steve enjoyed taking things apart and reassembling them from a very young age, and took an interest in car mechanics high school. Today, Steve is one of our most skilled technicians, and takes great pride in his work. The biggest motivation for him is providing for his family: his wife, son, and daughter. During his free time, Steve enjoys working on and riding dirt-bikes, and enjoys his career at RHI because of the challenge of being a technician.

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        • Sam Buisch
          Mercedes-Benz Service Technician

          Sam Buisch has been a Mercedes-Benz service technician for 5 years. His interest in cars began when working in a motor class in high school. Sam has a wife and is actively involved with his church, even playing on their softball team. Sam is a hard and dependable technician who's opinion can always be valued highly.

          102e2bfac6014610a85a85af739a6012
        • James Burke
          Mercedes-Benz Service Technician

          ames Burke has been a Mercedes-Benz technician for 2 years, however he has been with Don Hill Enterprises since 1992. He spent 20 years at Don Hill Pontiac as a mechanic before joining RHI in 2013. James' most important thing in life is his wife of 22 years, and his son and daughter. James spends his free time fixing just about anything with a motor (washing machines, go carts, lawnmowers, etc.)

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        • Jon Latorre
          Mercedes-Benz Service Technician


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        • Ray Keith
          Parts Advisor
          423-224-2132


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        • Leah Lawson
          Parts Advisor
          423-224-2189


          0e6b57ba882c4670a836fb489c6eddde
        • Jim Richmond
          Parts Advisor
          (423) 224-2189


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        • Schevollia Harris
          Receptionist
          423-224-2100


          5c5b8178b6b1487584d47637b27956e6
        • Charlotte Churchwell
          Receptionist
          423-224-2260


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