Click on one of the people below to find out more information.

  • Rick Hill
    Dealer Principal


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  • Mike Fraysier
    BMW / Porsche General Sales Manager
    423-224-2112

    Mike Fraysier has been our General Manager for over 15 years now, and began working for Don Hill Pontiac in 1984. His biggest motivation in life is his daughter, Leslie and his grandchildren. Mike values honesty and fairness, and enjoys putting people in luxurious cars for the best deal possible. Mike believes at the end of the day, the most important asset to a business are the lifelong customers made through fair and honest deals.

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  • Scott Darnell
    Mercedes-Benz General Sales Manager
    423-224-2254

    Scott Darnell as been with RHI for 27 years and serves as our Mercedes-Benz Sales Manager. Before coming to RHI, Scott worked as a Store Manager at K-Mart. Scott is a straight-forward person who thinks honesty is most important in life. He has been married for 35 years and has one son. Scott enjoys his profession because he likes interacting with all types of people, and he believes that treating people the way they would like to be treated is the key to keeping customers happy. Scott's passion outside of work is music, and sings in a trio and in his church choir.

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  • Jerry Smith
    Pre-Owned Sales Manager
    (423)224-2123


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  • Gary Munt
    Desk Manager
    423-224-2111


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  • Kari Hensley
    Finance Manager
    (423)224-2122


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  • Greg Durham
    Mercedes-Benz Service Manager
    423-224-2265

    Greg Durham has been our Service manager since the store opened in 1984. He began working for Don Hill Pontiac almost 45 years ago and has worked for Don Hill enterprises nearly his whole life. Greg likes the challenge of being a Service manager because he can apply all of the knowledge he has gained in his experience. Greg enjoys helping people solve and overcome their car troubles as well as taking the time to explain to them why it happened. Greg is a true professional at all that he does. Greg's biggest motivation in life is his wife of 35 years, his two daughters, and grandchildren. In his free time, Greg enjoys playing basketball regularly and owns a 2400HP racecar that he built himself.

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  • Scott Tolbert
    Mercedes-Benz Parts Manager
    (423) 224-2245


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  • Nicole Goins
    Warranty Administrator
    423-224-2124

    Nicole Goins has been our Warranty Administrator for 10 years. Her responsibilities include warranties, employee payroll, assigning loaner cars to customers, and aiding in the service department. Before joining the RHI family, Nicole spent 11 years working for Alley Dealerships. Her son, Holden, is her biggest motivator. She believes that honesty and integrity are the most important virtues to possess. Nicole is an integral part of our team who takes pride in her job and enjoys meeting the needs of people.

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  • Ray Keith
    Parts Advisor
    423-224-2132


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  • Belvia Thomas
    Office Manager
    423-224-2113

    Belvia Thomas has been the Office Manager and head accountant at RHI for almost 25 years. Starting her career as a cashier at Brendalls Retail, she worked her way up to the head accountant and spent 19 years there. Belvia is a people-person who values her family, friends, and work more than anything. She loves getting to know customers and establishing relationships with them. 

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  • CJ Hill
    Used Car Manager
    423-224-2251


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  • Michaela Hill
    Communications Manager
    (423) 224-2252


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  • Rylyn Ricker
    BDC Representative
    (423) 224-2232


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  • Weston Lane
    BDC Agent
    (423)224-2233


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  • Cody Pierce
    Mercedes-Benz Sales Associate
    (423)224-2257


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  • David Graham
    Mercedes-Benz Sales Associate
    (423)224-2255


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  • Glen Ownby
    Mercedes-Benz Sales Associate
    (423)224-2259


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  • Mike Parker
    Mercedes-Benz Sales Associate
    (423)224-2258


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  • Brandy Owens
    Service Advisor
    (423) 224-2269


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  • Cade Lane
    BMW Genius
    (423)224-2109


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  • Dustin Faucher
    BMW Sales Associate
    (423)224-2106


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  • Hunter Locke
    Certified Sales Associate
    423-224-2104

    Hunter Locke has been a Sales associate at RHI for since 2010. Hunter began working for his father, Mike Locke, from a young age at Hot Dog Hut until selling out in 2009, and later started his own landscaping company, growing his business throughout his time in college. Hunter came to RHI after leaving Sullivan County EMS in 2011. Hunter is an EMT- Advanced in the state of TN, and also is a Deputy County Coroner. He has volunteered for the Kingsport Lifesaving Crew since 2006 and works on the Advisory Board for the Salvation Army. Hunter is an ambitious salesman who values dignity, honesty, and respect. He enjoys getting on the customers level to be the most help from start to finish and to earn their trust. Hunter believes that hard work can achieve anything in life.

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  • Jerry Godsey
    Certified Sales Associate
    423-224-2115

    Jerry Godsey has been a Certified Sales Professional at Rick Hill Porsche for over 20 years. He has an in-depth knowledge of Porsche history and is a notable authority on all Porsche Models. Jerry's biggest motivation in life is his 14-year old daughter, Molly.

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  • John Purcell
    BMW Genius
    (423)224-2109


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  • Steve York
    Certified Sales Associate
    423-224-2105

    Steve York has been with BMW for nearly 20 years. Born and raised in Virginia, Steve served as a fireman for several years. After college, he went to Los Angeles to try to get into film/television, where he starred in a few commercials (although his dream was to star in western movies). Steve was always good at horseback riding. After 17 years in Los Angeles, he gave up acting to commit to High-end car sales, and has never looked back. He values his relationship with God, his family, and his country more than anything. Steve feels blessed to be in the position he is because he thoroughly enjoys exceeding customer expectations to give them a premium experience at a premium dealership.

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  • Zach Brewer
    BMW Sales Associate
    (423) 224-2108


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  • Goonk Vilaivanh
    Inventory Photographer
    (423)224-2253


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  • Colten Miller
    Service Advisor
    (423) 224-2118


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  • Kaleb Lundy
    Service Advisor
    423-224-2120


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  • Charlotte Churchwell
    Receptionist
    423-224-2260


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  • Schevollia Harris
    Receptionist
    423-224-2100


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  • Trish Kotis
    (423) 224-2206


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  • Billy Ferber
    Porsche Service Technician


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  • Blake Wilson
    BMW Service Technician


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  • Cameron Thomas
    BMW Quick Lube Technician


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  • Harry Davies
    BMW Service Technician


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  • James Burke
    Mercedes-Benz Service Technician

    ames Burke has been a Mercedes-Benz technician for 2 years, however he has been with Don Hill Enterprises since 1992. He spent 20 years at Don Hill Pontiac as a mechanic before joining RHI in 2013. James' most important thing in life is his wife of 22 years, and his son and daughter. James spends his free time fixing just about anything with a motor (washing machines, go carts, lawnmowers, etc.)

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  • Jeff Gilliam
    Mercedes-Benz Service Technician

    Jeff has been a Mercedes Benz technician for 33 years. He is a master certified shop foreman. Jeff is a team player with impeccable honesty and integrity. He enjoys his job. Over the years he has built many relationships with customers. The knowledge, experience, and training he has gained help give customers the confidence that they will be taken care of, and Jeff enjoys solving their problems.

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  • Jim Ferber
    BMW Service Technician


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  • Steve Wagner
    BMW Service Technician

    Steve Wagner is BMW technician and has been with RHI shortly before it was established in 1983. Steve enjoyed taking things apart and reassembling them from a very young age, and took an interest in car mechanics high school. Today, Steve is one of our most skilled technicians, and takes great pride in his work. The biggest motivation for him is providing for his family: his wife, son, and daughter. During his free time, Steve enjoys working on and riding dirt-bikes, and enjoys his career at RHI because of the challenge of being a technician.

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  • Evan Ball
    Parts Advisor
    (423) 224-2139


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  • Mike Gilbert
    Parts Advisor
    (423)224-2134


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  • Rod Patton


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