Click on one of the people below to find out more information.
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- Rick Hill
- Dealer Principal
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- Mike Fraysier
- BMW / Porsche General Sales Manager
- mike.fraysier@rickhillimports.net
- 423-224-2112
Mike Fraysier has been our General Manager for over 15 years now, and began working for Don Hill Pontiac in 1984. His biggest motivation in life is his daughter, Leslie and his grandchildren. Mike values honesty and fairness, and enjoys putting people in luxurious cars for the best deal possible. Mike believes at the end of the day, the most important asset to a business are the lifelong customers made through fair and honest deals.
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- Scott Darnell
- Mercedes-Benz General Sales Manager
- scott.darnell@rickhillimports.net
- 423-224-2254
Scott Darnell as been with RHI for 27 years and serves as our Mercedes-Benz Sales Manager. Before coming to RHI, Scott worked as a Store Manager at K-Mart. Scott is a straight-forward person who thinks honesty is most important in life. He has been married for 35 years and has one son. Scott enjoys his profession because he likes interacting with all types of people, and he believes that treating people the way they would like to be treated is the key to keeping customers happy. Scott's passion outside of work is music, and sings in a trio and in his church choir.
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- Jerry Smith
- Pre-Owned Sales Manager
- jerry.smith@rickhillimports.net
- (423)224-2123
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- Gary Munt
- Desk Manager
- gary.munt@rickhillimports.net
- 423-224-2111
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- Kari Hensley
- Finance Manager
- kari.hensley@rickhillimports.net
- (423)224-2122
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- Greg Durham
- Mercedes-Benz Service Manager
- gregdurham@rickhillimports.net
- 423-224-2265
Greg Durham has been our Service manager since the store opened in 1984. He began working for Don Hill Pontiac almost 45 years ago and has worked for Don Hill enterprises nearly his whole life. Greg likes the challenge of being a Service manager because he can apply all of the knowledge he has gained in his experience. Greg enjoys helping people solve and overcome their car troubles as well as taking the time to explain to them why it happened. Greg is a true professional at all that he does. Greg's biggest motivation in life is his wife of 35 years, his two daughters, and grandchildren. In his free time, Greg enjoys playing basketball regularly and owns a 2400HP racecar that he built himself.
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- Scott Tolbert
- Mercedes-Benz Parts Manager
- scott.tolbert@rickhillimports.net
- (423) 224-2245
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- Nicole Goins
- Warranty Administrator
- angelagoins@rickhillimports.net
- 423-224-2124
Nicole Goins has been our Warranty Administrator for 10 years. Her responsibilities include warranties, employee payroll, assigning loaner cars to customers, and aiding in the service department. Before joining the RHI family, Nicole spent 11 years working for Alley Dealerships. Her son, Holden, is her biggest motivator. She believes that honesty and integrity are the most important virtues to possess. Nicole is an integral part of our team who takes pride in her job and enjoys meeting the needs of people.
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- Ray Keith
- Parts Advisor
- rickhillparts@rickhillimports.net
- 423-224-2132
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- Belvia Thomas
- Office Manager
- belvia.thomas@rickhillimports.net
- 423-224-2113
- Belvia Thomas has been the Office Manager and head accountant at RHI for almost 25 years. Starting her career as a cashier at Brendalls Retail, she worked her way up to the head accountant and spent 19 years there. Belvia is a people-person who values her family, friends, and work more than anything. She loves getting to know customers and establishing relationships with them.Â
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- CJ Hill
- Used Car Manager
- cjhill@rickhillimports.net
- 423-224-2251
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- Michaela Hill
- Communications Manager
- michaela.hill@rickhillimports.net
- (423) 224-2252
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- Weston Lane
- BDC Agent
- weston.lane@rickhillimports.net
- (423)224-2233
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- David Graham
- Mercedes-Benz Sales Associate
- david.graham@rickhillimports.net
- (423)224-2255
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- Mike Parker
- Mercedes-Benz Sales Associate
- mike.parker@rickhillimports.net
- (423)224-2258
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- Randy White
- Mercedes-Benz Sales Associate
- randall.white@rickhillimports.net
- (423)224-2259
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- Brandy Owens
- Service Advisor
- brandy.owens@rickhillimports.net
- (423) 224-2269
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- Cade Lane
- BMW Genius
- cade.lane@rickhillimports.net
- (423)224-2109
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- Dustin Faucher
- BMW Sales Associate
- dustin.faucher@rickhillimports.net
- (423)224-2106
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- Hunter Locke
- Certified Sales Associate
- hunterlocke@rickhillimports.net
- 423-224-2104
Hunter Locke has been a Sales associate at RHI for since 2010. Hunter began working for his father, Mike Locke, from a young age at Hot Dog Hut until selling out in 2009, and later started his own landscaping company, growing his business throughout his time in college. Hunter came to RHI after leaving Sullivan County EMS in 2011. Hunter is an EMT- Advanced in the state of TN, and also is a Deputy County Coroner. He has volunteered for the Kingsport Lifesaving Crew since 2006 and works on the Advisory Board for the Salvation Army. Hunter is an ambitious salesman who values dignity, honesty, and respect. He enjoys getting on the customers level to be the most help from start to finish and to earn their trust. Hunter believes that hard work can achieve anything in life.
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- Jerry Godsey
- Certified Sales Associate
- jerry.godsey@rickhillimports.net
- 423-224-2115
Jerry Godsey has been a Certified Sales Professional at Rick Hill Porsche for over 20 years. He has an in-depth knowledge of Porsche history and is a notable authority on all Porsche Models. Jerry's biggest motivation in life is his 14-year old daughter, Molly.
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- John Purcell
- BMW Genius
- john.purcell@rickhillimports.net
- (423)224-2109
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- Steve York
- Certified Sales Associate
- steve.york@rickhillimports.net
- 423-224-2105
Steve York has been with BMW for nearly 20 years. Born and raised in Virginia, Steve served as a fireman for several years. After college, he went to Los Angeles to try to get into film/television, where he starred in a few commercials (although his dream was to star in western movies). Steve was always good at horseback riding. After 17 years in Los Angeles, he gave up acting to commit to High-end car sales, and has never looked back. He values his relationship with God, his family, and his country more than anything. Steve feels blessed to be in the position he is because he thoroughly enjoys exceeding customer expectations to give them a premium experience at a premium dealership.
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- Zach Brewer
- BMW Sales Associate
- zach.brewer@rickhillimports.net
- (423) 224-2108
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- Goonk Vilaivanh
- Inventory Photographer
- goonk.vilaivanh@rickhillimports.net
- (423)224-2253
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- Josh Puckett
- Service Advisor
- josh.puckett@rickhillimports.net
- (423) 224-2118
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- Kaleb Lundy
- Service Advisor
- kaleb.lundy@rickhillimports.net
- 423-224-2120
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- Charlotte Churchwell
- Receptionist
- charlotte.churchwell@rickhillimports.net
- 423-224-2260
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- Schevollia Harris
- Receptionist
- chevy.harris@rickhillimports.net
- 423-224-2100
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- Trish Kotis
- patricia.kotis@rickhillimports.net
- (423) 224-2206
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- Billy Ferber
- Porsche Service Technician
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- Blake Wilson
- BMW Service Technician
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- Cameron Thomas
- BMW Quick Lube Technician
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- Harry Davies
- BMW Service Technician
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- James Burke
- Mercedes-Benz Service Technician
ames Burke has been a Mercedes-Benz technician for 2 years, however he has been with Don Hill Enterprises since 1992. He spent 20 years at Don Hill Pontiac as a mechanic before joining RHI in 2013. James' most important thing in life is his wife of 22 years, and his son and daughter. James spends his free time fixing just about anything with a motor (washing machines, go carts, lawnmowers, etc.)
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- Jeff Gilliam
- Mercedes-Benz Service Technician
Jeff has been a Mercedes Benz technician for 33 years. He is a master certified shop foreman. Jeff is a team player with impeccable honesty and integrity. He enjoys his job. Over the years he has built many relationships with customers. The knowledge, experience, and training he has gained help give customers the confidence that they will be taken care of, and Jeff enjoys solving their problems.
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- Jim Ferber
- BMW Service Technician
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- Steve Wagner
- BMW Service Technician
Steve Wagner is BMW technician and has been with RHI shortly before it was established in 1983. Steve enjoyed taking things apart and reassembling them from a very young age, and took an interest in car mechanics high school. Today, Steve is one of our most skilled technicians, and takes great pride in his work. The biggest motivation for him is providing for his family: his wife, son, and daughter. During his free time, Steve enjoys working on and riding dirt-bikes, and enjoys his career at RHI because of the challenge of being a technician.
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- Evan Ball
- Parts Advisor
- evan.ball@rickhillimports.net
- (423) 224-2139
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- Mike Gilbert
- Parts Advisor
- mike.gilbert@rickhillimports.net
- (423)224-2134